FAQ

Unsuccessful redemption points will be returned, why?

The main reasons for not receiving payment are the following:
1. The member's PayPal account information is incorrect.
2.A member has registered multiple accounts. The system only pays for valid accounts.
3. Within the week of redemption, if some of the points are deducted due to certain illegal operations, the system will automatically cancel the redemption application and return the remaining points to the member's account. The member needs to resubmit the redemption application for a new redemption.